|
Patent Abstract
An article of jewelry having colored gemstones may be designed according
to a consumer's input at a retail location. The article of jewelry
may be imaged and priced at the retail location, and a commitment
to purchase the article of jewelry may be obtained based on the
image provided. A jewelry retailing system may include a retail
location having a design center to design an article of jewelry
having colored gemstones according to a consumer's input, and an
imaging device such as a color printer.
Patent Claims
1. A method comprising: designing an article of jewelry having colored
gemstones according to a consumer's input at a retail location;
imaging the article of jewelry at the retail location; pricing the
article of jewelry; and obtaining a commitment to purchase the article
of jewelry.
2. The method of claim 1 where designing the article of jewelry
includes selecting one or more colored gemstones.
3. The method of claim 2 where designing the article of jewelry
further includes: selecting one or more spacers; and arranging the
spacers and gemstones.
4. The method of claim 2 where selecting one or more colored gemstones
includes selecting a color, shape, size and/or mounting for each
gemstone.
5. The method of claim 1 where imaging the article of jewelry includes
providing a hard copy document having an image of the article of
jewelry.
6. The method of claim 1 where imaging the article of jewelry includes
providing an electronic image of the article of jewelry.
7. The method of claim 1 where obtaining a commitment includes
obtaining payment from the consumer while the consumer is at the
retail location.
8. The method of claim 1 further comprising providing example jewelry
designs at the retail location.
9. The method of claim 8 further comprising enabling the example
jewelry designs to be modified based on the consumer's input.
10. The method of claim 1 further comprising providing exemplars
for the colored gemstones at the retail location.
11. The method of claim 1 where pricing the article of jewelry
includes pricing the article from a retailer to the consumer.
12. The method of claim 1 where obtaining a commitment includes
obtaining a consumer's commitment to purchase the article of jewelry
from a retailer.
13. The method of claim 12 where obtaining a commitment includes
obtaining a retailer's commitment to purchase the article of jewelry
from a manufacturer.
14. The method of claim 12 where obtaining a commitment includes
obtaining the consumer's signature on a document with image of article
of jewelry.
15. The method of claim 1 further comprising manufacturing the
article of jewelry at a location separate from the retail location.
16. The method of claim 1 where the retail location is operated
by an independent jeweler.
17. The method of claim 1 where the retail location comprises a
jewelry boutique.
18. A system comprising a retail location including: a design center
to design an article of jewelry having colored gemstones according
to a consumer's input; and an imaging device to image the article
of jewelry for the consumer.
19. The system of claim 18 further comprising a manufacturing location
to manufacture the article of jewelry.
20. A retail jewelry store comprising: means for designing an article
of jewelry having colored gemstones according to a consumer's input;
means for imaging the article of jewelry; means for pricing the
article of jewelry; and means for obtaining a commitment to purchase
the article of jewelry.
21. The jewelry store of claim 20 where the means for imaging comprises
means for generating a color print of the article of jewelry.
Patent Description
[0001] This application claims priority from U.S. Provisional Patent
Application Ser. No. 60/864,556 filed Nov. 6, 2006 which is incorporated
by reference.
BACKGROUND
[0002] Colored gemstones are becoming increasing popular in jewelry,
even making inroads into articles that traditionally have only diamonds
such as wedding and engagement rings. Traditional jewelry retailing
techniques, however, may be problematic when adapted to jewelry
that features colored gemstones. For example, the gradual shift
from independent jewelry boutiques to mass merchandisers and television
shopping forums has brought a need for uniformity of product. Uniformity
is fairly easy to achieve with diamonds because certain characteristics
such as "color" and clarity have been reduced to mathematical
exactitude.
[0003] But uniformity is difficult to achieve with colored gemstones
which tend to have more individualistic character. In fact, the
unique nature of colored gemstones is one of the positive qualities
that draws consumers to them. Thus, traditional jewelry retailing
techniques tend to defeat the very essence that gives colored gemstones
their appeal. Consolidation of mass merchandise retailers may exacerbate
this problem.
BRIEF DESCRIPTION OF THE DRAWINGS
[0004] FIG. 1 illustrates an embodiment of a colored gemstone jewelry
retailing system according to some of the inventive principles of
this patent disclosure.
[0005] FIG. 2 illustrates an embodiment of a method of jewelry
retailing according to some of the inventive principles of this
patent disclosure.
[0006] FIG. 3 illustrates another embodiment of a jewelry retailing
system according to some of the inventive principles of this patent
disclosure.
[0007] FIG. 4 illustrates an embodiment of an order form system
according to some of the inventive principles of this patent disclosure.
[0008] FIG. 5 illustrates an example screen shot of an embodiment
of application software according to some of the inventive principles
of this patent disclosure.
[0009] FIG. 6 illustrates an embodiment of a plurality of stone
holders and a spacer according to some of the inventive principles
of this patent disclosure.
[0010] FIG. 7 illustrates an embodiment of a plurality of stone
holders and a spacer fastened according to some of the inventive
principles of this patent disclosure.
[0011] FIG. 8 includes a cross sectional view of the stone holders
and spacers of FIG. 7.
DETAILED DESCRIPTION
[0012] FIG. 1 illustrates an embodiment of a colored gemstone jewelry
retailing system according to some of the inventive principles of
this patent disclosure. The system of FIG. 1 includes a design center
102 located in a retail location 100 to design an article of jewelry
having colored gemstones according to a consumer's input. The system
also includes an imaging device 104 to image the article of jewelry
for the consumer while the consumer is at the retail location. In
this example, the design center is implemented with a computer workstation
106, while the imaging device is implemented as a color printer
108. The imaging device may be an integral part of the design center,
or it may be a separate component. The workstation may also function
as the imaging device if a hard copy image is not needed.
[0013] FIG. 2 illustrates an embodiment of a method of jewelry
retailing according to some of the inventive principles of this
patent disclosure. This method may be implemented, for example,
using the system of FIG. 1. Beginning at 200, an article of jewelry
having colored gemstones is designed at a retail location according
to a consumer's input. At 202, the article is imaged for the consumer
while the consumer is still at the retail location. The article
is priced at 204, and at 206 a commitment is obtained to purchase
the article of jewelry. The sequence of steps may be rearranged,
and some of the steps may be repeated until the consumer is satisfied
with the design and a commitment to purchase is secured.
[0014] FIG. 3 illustrates another embodiment of a jewelry retailing
system according to some of the inventive principles of this patent
disclosure. The embodiment of FIG. 3 includes a retail location
300 having a design center 302 with a workstation 304 and a color
printer 306. The workstation may be used to design an article of
jewelry having colored gemstones according to a consumer's input,
while the printer may be used to provide the consumer with an image
the article of jewelry. The design center also includes a display
308 having example jewelry designs, preferably with actual colored
gemstones. A color exemplar display 310 illustrates many of the
colors in which gemstones are available. The article of jewelry
may be manufactured (or supplied) at a manufacturing (or supplier)
location 312 that may be remote from the retail location, or alternatively,
on the same premises as the retail location.
[0015] The inventive principles of this patent disclosure, some
of which have been illustrated with respect to FIGS. 1-3, may enable
a jewelry retailer to provide an innovative customer experience.
An example of such an experience will now be described in the context
of an independent retail jewelry store having a system to design
a bracelet having multiple colored gemstones and customized based
on input from a consumer, but the inventive principles are not limited
to these particular details.
[0016] Referring again to FIG. 3, one of the first elements noticed
by a consumer at the retail location may be the color exemplar display
310. Such a display may include numerous real or simulated colored
gemstones, or pieces of brilliantly colored material of exaggerated
size, that illustrate the multitude of colors in which gemstones
are available. The exemplars may be arranged, for example, in a
helical spectrum (like a rainbow spiral staircase) that a consumer
can spin with a twist of a knob on top of the display, thereby creating
an eye-catching spectacle that draws more consumers to the design
center. This may be especially helpful in a crowded retail venue
where recreational shoppers are attracted to stores that pop out
from their surroundings.
[0017] The example jewelry display 308 may also attract attention.
In this embodiment, it may include example bracelets illustrating
some of the design variations that may be achieved by using the
design center and emphasizing the brilliance of colored gemstones
as a design element. For example, each bracelet may include a series
of colored gemstones alternated with a series of spacers. The gemstones
used in the example bracelets may be chosen to illustrate the various
colors, shapes, sizes, mountings, etc., for each gemstone, while
the spacers may be chosen to illustrate the various shapes, sizes,
metals, etc., available.
[0018] The workstation 306, on which bracelets are designed, may
be arranged in various configurations. For example, application
software that designs the jewelry may reside on the workstation
at the retail location. Alternatively, the application software
may be located on a remote server, e.g., at the manufacturer's location,
and accessed in the manner of a remote terminal, for example through
a web browser.
[0019] The application software may be implemented with many different
features and modes of operation according to the inventive principles
of this patent disclosure. For example, it may allow a bracelet
to be designed from scratch, in which case every element of the
bracelet must be selected. Alternatively, the application software
may provide an example jewelry design which may then be modified
according to a consumer's input. For instance, the application software
may begin with a design corresponding to one of the example bracelets
from the example display 308, and then allow it to be modified according
to the consumer's preferences.
[0020] The inventive principles of this patent disclosure allow
for various amounts of involvement by both a consumer and a retailer.
For example, the design center shown in FIG. 3 may be staffed by
a customer service agent who performs essentially all of the detailed
design tasks while a consumer watches the jewelry design materialize
on a computer screen. The agent may continue to modify and display
the design until the customer is satisfied with the result. Alternatively,
the design center may be a complete self-service station. Between
these extremes, various levels of support may be available. For
example, online support may be made available through the workstation,
customer service agents who, although not guiding the process, may
be made available on request to lend assistance, etc.
[0021] To assure a high level of confidence in a consumer's ultimate
satisfaction with the final jewelry design, the article of jewelry
may be imaged at the retail location. In one embodiment, an image
of the design may be displayed on an electronic display. To provide
a more permanent image and preserve the consumer's memory of the
design while the article of jewelry is being manufactured, a hard
copy image may be provided to the consumer from the printer 304
which is preferably a high quality color printer.
[0022] Some of the inventive principles of this patent disclosure
also provide numerous techniques for pricing an article of jewelry
that has been designed according to a consumer's input. At the retail
level, the final price of the article of jewelry maybe calculated
manually by the retailer, or with the assistance of various tools
that may be provided by the design center. For example, application
software may automatically calculate a retail price using cost,
pricing, and markup information input to the system by the retailer,
manufacture, or both, etc. At the wholesale level, a price from
the manufacturer to the retailer may be calculated by the application
software using data supplied by the manufacturer, or the software
may query the manufacturer for most recent pricing data.
[0023] Various techniques for obtaining a commitment to purchase
the article of jewelry are also contemplated within some of the
inventive principles of this patent disclosure. As with pricing,
there are various parties to a commitment, e.g., a commitment from
a consumer to purchase from the retailer, a commitment from the
retailer to purchase from the manufacturer, or even a commitment
from a consumer to purchase directly from the manufacturer, etc.
In one embodiment, the commitment(s) may be obtained electronically
through a workstation with the party or parties manifesting their
commitment through any appropriate technique such as those used
for online transactions. In such an embodiment, a commitment may
be based on an image of the jewelry design provided on an electronic.
display so that, for example, a consumer can verify the design before
committing to purchase.
[0024] In another embodiment, the commitment or commitments may
be based on a multi-copy paper printout as shown in FIG. 4. In this
embodiment, the consumer, retailer and manufacturer each receive
a paper order form with design data, price data and an image of
the jewelry design.
[0025] The consumer signs the retailer's copy, and the retailer
signs the manufacturer's copy. The Finn may be printed on the printer
304 at the design center. The retailer may present the customer
copy directly to the consumer and forward the manufacturer's copy
to the manufacturer. In one embodiment, the consumer may be given
an attractively designed envelope, folder, etc, with a high resolution
image of the jewelry design and any other supporting documentation
such as the order form. The order forms may include more or less
information such as a promised or estimated shipping date, estimated
delivery date, location of delivery (retail location or consumer's
home), etc.
[0026] Various methods of payment are also contemplated within
some of the inventive principles of this patent disclosure. Prepayment
using a credit card at time of commitment is one mode of payment
that may be beneficial for all parties, especially if the design
center is configured for self-service. Some independent jewelers,
however, operate as credit retailers for the convenience of their
customers. In such an arrangement, the retailer may provide immediate
payment to the manufacturer while extending credit to its retail
customers.
[0027] FIG. 5 illustrates an example screen shot 500 of an embodiment
of application software according to some of the inventive principles
of this patent disclosure. The software may begin the design process
by providing a jewelry template, for example, an image of a bracelet
502 having blank spaces showing the location of gemstones and spacers
to be selected. The designer, e.g., a consumer working alone, a
consumer working with the assistance of a retailer, a retailer working
under the direction of a consumer, etc, may optionally request that
the application software pre-populate the template with details
from an example design.
[0028] The designer may begin by selecting a bracelet length by
clicking on a data entry box 504 and then typing the length. Alternatively,
the application software may provide a pull down menu to select
one of several predetermined lengths. Next, the designer may select
any of the stones and spacers by clicking on one of the representative
boxes to highlight a stone or spacer, and then using the stone selection
menu 506 and/or the spacer selection menu 508. In this example,
the stone selection menu may allow the designer to select color
and size using slider bars and shape and mounting using icons. The
spacer selection menu allows the designer to select shapes using
icons and color using a slider bar. The screen may update the image
of the bracelet each time a new stone or spacer is selected. Alternatively,
the bracelet template may remain as a schematic template with a
full-color image provided in a separate window or page.
[0029] The application software may provide additional screens
and/or menus to enable display, calculation, etc. of pricing information,
estimate of shipping time, entry of consumer information for payment/shipping
purposes, close-up images of the design, menus for printing images
of the design, order forms, confirmation pages, etc.
[0030] Some of the inventive principles of this patent disclosure
also contemplate a pure online implementation in which a consumer's
input is used to design an article of jewelry without involving
a retail location. Such an embodiment may be implemented through
application software residing on a processing unit controlled by
a manufacturer and accessible through a web browser.
[0031] Although an online implementation may be advantageous in
certain situations, an implementation involving a retail location
may provide a more engaging customer experience. Recreational shoppers
are increasingly interested in more enjoyable and entertaining shopping
experiences. At the same time, consolidation of traditional retailers
may result in more sterile and uniform shopping experiences, while
television and online shopping forums may have an isolated feel.
Embodiments of jewelry retailing experiences as described above
and in accordance with the inventive principles may enable jewelry
retailers to leverage their outstanding customer service skills
and relationships by enabling custom jewelry designs in an engaging
environment, even though the retailer may not have any actual jewelry
design skills.
[0032] Additionally, techniques for imaging and obtaining purchase
commitments according to some of the inventive principles of this
patent disclosure may benefit all parties involved by preventing
misunderstandings based on inaccurate perceptions of the final jewelry
design, as well as assuring payment to both the retailer and the
manufacturer.
[0033] Some of the inventive principles of this patent disclosure
relate to fastening a stone holder with a spacer. FIG. 6 illustrates
an embodiment of a plurality of stone holders and a spacer according
to some of the inventive principles of this patent disclosure. FIG.
6 includes a stone holder 610 having an opening 616. The opening
616 may be shaped such that a precious or semiprecious stone is
securely affixed in it. The shape of the opening 616 illustrated
in FIG. 6 is exemplary in nature; any other appropriate shape is
also possible.
[0034] The stone holder 610 may include two hooks 612 and 614 on
the outside of its right wall and left wall, respectively. The hooks
612 and 614 may be used to securely fasten the stone holder to another
stone holder or to a spacer.
[0035] FIG. 6 also includes a spacer 620 which may be fastened
to the stone holder 610. The spacer 620 may include two opening
on two sides. In the embodiment of FIG. 6, only the left side opening
624 is visible; the right side of the spacer 620 has a similar opening
622, although not visible in the figure. The openings 622 and 624
may be shaped such that one of the hooks 612 and 614 is securely
fastened to one of the openings.
[0036] FIG. 6 also includes a second stone holder 630. The stone
holder 630 may be similar to the stone holder 610; but unlike stone
holder 610, the stone holder 630 has only one hook 632 on its outer
right wall. The left wall of the stone holder 620 includes an opening
634. The opening 634 may be shaped such that the hook 612 is fastened
to it. The opening 634, for example, may be similar to the openings
622 and 624. In one embodiment, the spacer 630 may be flipped (i.e.,
front side to the back and vice versa) while fastening it to another
stone holder or a spacer such that the hook 632 appears on left
wall and the opening 634 appears on the right wall.
[0037] FIG. 7 illustrates an embodiment of a plurality of stone
holders and a spacer fastened according to some of the inventive
principles of this patent disclosure. FIG. 8 includes a cross sectional
view of the fastened stone holders and spacers of FIG. 7, FIGS.
7 and 8 include two stone holders 610, a spacer 620, and a third
stone holder 630. The stone holders and the spacers may be securely
fastened using the hooks and openings described with respect to
FIG. 6. For example, referring to FIGS. 7 and 8, the right side
hook 612 of the stone holder 610 on the extreme right is fastened
to the left side opening 624 of the spacer 620. Similarly, the right
side hook 612 of the stone holder 610 is fastened to the opening
634 of the stone holder 630. Several such stone holders and spacers
may be fastened to create a necklace, a bracelet or any other appropriate
piece of jewelry. In an embodiment, the stone holders or the spacers
may be fastened to a chain to form a piece of jewelry. The order
and combination of the stone holder and spacers of FIGS. 7 and 8
are exemplary in nature; different orders and combinations of stone
holders and spacers are also possible. For example, only a plurality
of stone holders 630 may be used, each stone holder 630 fastened
to another. The hooks in FIG. 8 are shown with solder bridging the
openings to secure the holders and spacers together, but other techniques
for securing the holders and spacers may be used.
[0038] The inventive principles of this patent disclosure have
been described above with reference to some specific example embodiments,
but these embodiments can be modified in arrangement and detail
without departing from the inventive concepts. For example, an imaging
device such as a printer may be dedicated for use and located at
the design station, or it may be a multi-purpose printer located
elsewhere at the retail location. Some example embodiments have
been shown using a bracelet as a jewelry example, but other types
of jewelry having colored gemstones may be designed according to
the inventive principles of this patent disclosure.
[0039] As a further example, a hybrid implementation may be realized
in which a consumer participates online while designing an article
of jewelry, but a jewelry retailer also participates, either online,
by simultaneous telephone call, audio conference using voice over
internet protocol (VoIP), etc. In such an implementation, the design
and transaction may still be considered to occur at a retail location
in the sense that a live retail customer service agent is still
involved with assisting the consumer in real time as the jewelry
is designed. Since the embodiments described above can be modified
in arrangement and detail without departing from the inventive concepts,
such changes and modifications are considered to fall within the
scope of the following claims.
|